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Willow Lake – the modern, compassionate funeral service

At Willow Lake, we’re here to listen and support you in creating a funeral that is right for your loved one.

We offer a caring, professional funeral service throughout the South East of England.

What you need to do in five simple steps

1. Contact us

We are here to help you at every stage of this difficult time. As a first step, we’ll help you to choose from our experienced and compassionate team of celebrants. Their role is to support you with the funeral arrangements and then conduct the service.

2. Meet with your chosen celebrant

Your celebrant will meet with you face to face to help you to craft a truly personalised funeral service. The service can be secular or religious and can contain poetry, readings, music, photographs and/or stories as you wish.

3. Let us take care of your loved one

Our team will liaise with the doctors or coroner to ensure all the legal paperwork is completed quickly and efficiently. We will collect your loved one and look after them until the funeral. On the day of the funeral, the coffin will be waiting in the venue.

4. Concentrate on celebrating a life

At the funeral your celebrant will greet you and your guests and then conduct the service according to your wishes.

5. Collect the ashes or scatter them here

Your loved one’s ashes will be available for collection a few days after the service. Or if you prefer the ashes can be scattered in a peaceful, natural setting.

One fixed price

£ 1995

We believe in being straightforward and transparent about costs at what is already a very difficult and stressful time. That’s why we offer a competitive fixed price* for our services as described.

The price includes all costs and you can be confident there will be no hidden fees and nothing to pay upfront. If necessary, we can introduce you to our financing partner who will allow you to spread this cost over 4 years. Please feel free to check our locations to see how our price compares to our competitors. * As with most funeral services, if your loved one’s weight or height exceeds what’s considered regular, extra costs may incur. Read more in our FAQ.

Call us on on 0800 464 7277 if you'd like to know more.

“I remember arranging my first funeral.

My grandmother had died after a long battle with leukaemia. We called a couple of funeral directors and we were told what we should have, rather than asked what we wanted, and ended up with a traditional crematorium service. A minister spoke, despite the fact that my grandmother wasn’t religious, he gave a speech that could have described anyone, then we sang a hymn and left the chapel 20 minutes later. That cost more than £3000.

I knew that there had to be a better way. So, after working as a traditional funeral director, I created Harbour, the direct cremation service. Willow Lake is the next natural step. Using the same principles, we offer a fairly priced, modern approach to funerals that allows you to focus on creating a unique service to celebrate a unique life.


Steven Cains,
Willow Lake Founder

What our customers are saying

We're proud of our 5 star rating.

Andrew R.

I will recommend Willow Lake to anyone needing a funeral director. Our service was very nice and the price was much lower than other funeral directors. We felt like we received very good value for money.

Briana P.

Steven put me at ease the first time we spoke on the phone. We were able to arrange the funeral very quickly and our celebrant gave a lovely speech at the service.

Nils F.

Willow Lake did everything we wanted efficiently and professionally. The service was beautiful. I definitely recommend them.

Contact us

If you have any questions please feel free to contact us.

Call us on 0800 464 7277 or send an email to [email protected]


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