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Park in Basildon, Essex

How to Register a Death in Basildon

Park in Basildon, Essex

The period of time following the death of a loved one is one of the most difficult times in anyone’s life. Unfortunately, it is also a time when a few important things must take place. The first of these is registering the death. For many people this may be the first and potentially only time they will have to do so, and as such can feel overwhelmed and unprepared. To help you through this difficult time, we have put together this guide to make the process less intimidating. 

 

When do I need to register a death in Basildon? 

 

The government allows 5 days from the death itself for it to be registered with the local authority. Funeral arrangements can begin before the death is registered, but the actual funeral funeral cannot take place before the death has been registered.

 

Can I register the death? 

 

Even if you are not the next of kin of the deceased, you may still be eligible to register their death. Although in most cases it will be a close relative who registers it.

 

However, you will be eligible if you were present when the individual died, or if you were a fellow resident at the home in which they died. And finally, you will also be eligible to register the death if you are the person making arrangements with the funeral director – but the funeral director themselves is not eligible to register the death. 

 

I’m eligible, what happens now? 

 

Once you have determined that you are eligible to register the death, it can be simply done over a phone call. To register a death in Basildon, you will need to call the Basildon Registration Office on 0345 603 7632. Their office is open on weekdays between 8:30 – 5pm.

 

Before you make the call, there are a number of documents required to complete the registration, and in order to make this process easy and efficient, it is best to have them all ready beforehand. We have compiled a list of the required paperwork below, to help you to be prepared. 

 

You will need:

  • Their full name and any previous names
  • Their date and place of birth
  • The date and location of their death
  • Their address
  • Their occupation or retired status
  • Whether they were the recipient of a pension or public funds allowance
  • Their NHS card (where possible)
  • Any partner’s names and date of birth (if they were married/in a civil partnership)

It is also a good idea to know which funeral director you will be using before you register the death. If you would like to speak to Willow Lake Funeral Directors in Basildon, call us on 0800 464 7277.

 

What happens once the death has been registered? 

 

Once you have registered the death, the registrar will then send you a death certificate as well as a certificate for burial or cremation, also known as a green form. You will then need to give the green form to the funeral director, and then arrangements can begin to be made for a funeral.  then arrangement

 

Whilst the registration of the death itself is free of charge, the death certificate will cost £11. We recommend you purchase multiple copies of the certificate as it is required in the resolution of other legal matters following a death, and additional copies will cost more to be printed later on.  

 

There are additional government agencies which will need to be informed, such as DVLA and HMRC. But instead of having to contact these agencies individually, the government has set up a useful service called the ‘Tell Us Once’ service that notifies the main departments here

 

Once the funeral director has received the green form, funeral arrangements can begin. Willow Lake offers respectful, dignified funeral services in Basildon for the standard price of £1995, without any hidden fees or upfront costs. The service can be religious or secular, and will be tailored to you and your family. 

 

To get in touch with our experienced team, call us on 0800 464 7277, or alternatively email us at [email protected].

Aylesbury

Register a Death in Aylesbury

Aylesbury

Following the death of a loved one, everything can feel very overwhelming. But there are some essential tasks that need to be completed, one of which is registering the death itself, as the government requires the death to be registered within 5 days of it happening. At Willow Lake, we understand how difficult this time is for you, so we’ve put together this page to help make this challenging process as easy as possible. 

 

Why do you need to register a death?

 

Registering a death is an important process, as it informs the government of the individual’s passing. It is also required before a cremation or burial can take place. Once a death has been registered, you will be issued a death certificate, also known as a green form. The funeral director will need the green form in order to proceed with a cremation or burial, the green form is free of charge. If you have opted for a Willow Lake funeral service, we can receive this directly from the registrar when you register the death. Simply provide the Registrar with our telephone number (0800 464 7277) and email address ([email protected]).  

 

Whilst the registration of the death itself is free of charge, the death certificate will cost £11. We recommend you purchase multiple copies of the certificate as it is required in the resolution of other legal matters following a death, and additional copies will cost more to be printed at a later date

Who can register the death? 

 

Most people assume that only the deceased’s next of kin are eligible to register their death, but there are actually few different people who are able to do this. 

 

Typically, a close relative will register the death but it can also be registered by someone who was present when the individual died or another resident of the home where they died. If they passed in a public building such as a hospital, an official working there can register the death. Whoever is making the funeral arrangements with the funeral director is also eligible to register the death. 

 

Where can you register a death in Aylesbury?

 

A death can be registered at your local registrar. If the death occurred in Buckinghamshire, then it will be registered with the Buckinghamshire County Registrar. Appointments can be registered over the phone, or you can call them on 01296 382 581 during the hours of 9am-4:30pm, Monday to Friday. You can visit them at Buckinghamshire Registrar, Walton Street Offices, Walton St, Aylesbury, HP20 1XF but please book an appointment beforehand.

 

If the death occurred at Milton Keynes Hospital you will need to contact Milton Keynes Register Office, their contact number is 01908 372 101, and their opening hours are the same as the Buckinghamshire County Registrar. (9am-4:30pm, Monday to Friday)

 

If the death occurred at Wexham Park Hospital you will need to contact Slough Register Office, they can be reached on 01753 787 600. Their opening hours differ, so we have included those below:

Monday 9am-4.30pm
Tuesday 9am-4.30pm
Wednesday 9am-4pm
Thursday 9am-4.30pm
Friday 9am-4.30pm

 

Finally, If the death occurred at the John Radcliffe Hospital you will need to contact the Oxfordshire Registration Office

 

How do you register a death? 

 

Appointments to registering a death can be booked over the phone. But in order to complete the registration process a number of documents are required, and it is useful to have these all to hand when you make the call. Below, we have compiled a list of the required information, so you can use it as a checklist before you begin the process.

 

  • Their full name and any previous names
  • Their date and place of birth
  • The date and location of their death
  • Their address
  • Their occupation or retired status
  • Whether they were the recipient of a pension or public funds allowance
  • Their NHS card (where possible)
  • Any partner’s names and date of birth (if they were married/in a civil partnership)

 

Tell Us Once Service

 

Once the death has been registered, it means that the Aylesbury local authority has been informed of the individuals passing, and their cause of death. It also means that there is a formal record that they have died. However, there are other government departments that also need to be informed, such as HM Revenue and Customs (HMRC), Driver and Vehicle Licensing Agency (DVLA), the Passport Office and the local council.

 

In order to ease this process, the government has a simple Tell Us Once service that notifies the main departments here. This saves you the task of informing them all individually. 

 

What happens once the death has been registered? 

 

Once you have registered the death, and the Registrar has issued you the green form, a cremation or burial can take place. You don’t have to wait to register the death before making arrangements however.

 

At Willow Lake, we offer affordable and respectful funeral services in Aylesbury at a fixed price of £1995, without any hidden fees or upfront costs. Information about our funeral directors in Aylesbury can be found here.  

 

To get in touch with our experienced team, call us on 0800 464 7277, or alternatively email us at [email protected].

Countryside in Carmarthenshire

Register a death in Carmarthenshire

Countryside in Carmarthenshire

Whenever a person passes away there are a number of jobs that someone will need to take responsibility for. One of these is to register the death. However, after suffering a bereavement, completing administrative tasks can seem particularly burdensome.

 

Therefore, to help you at such an emotionally and psychologically draining time, we have outlined the steps for registering a death in Carmarthenshire. You may also find our guide to What to do when someone dies helpful too. 

 

Alternatively, we would be more than happy to help you directly. To speak with one of our sympathetic team, you can reach us on 0800 464 7277.

 

What is the purpose of registering a death?

 

Besides informing friends and family of the deceased, the government also needs to know. 

 

Registering a death notifies the government and allows them to create an official record showing that someone has passed away. It is critical that you do this within five days as it is a legal requirement. The exception to this rule is where the coroner has had to be called.

 

Moreover, registering a death in Carmarthenshire provides you with two important documents. These are the death certificate and the green form (the certificate for burial or cremation). 

 

Death certificates are essential for handling certain legal matters for the deceased person. It will save you time and money if you buy several copies when you register the death. They cost £11 at this stage but can cost you more further down the line.

 

Meanwhile the greenform is vital for arranging a cremation or burial. You can ask the registrar to send this straight on to your funeral director at the point of registering the death. If you have chosen Willow Lake for your funeral service, you can give the registrar our contact details: [email protected] and 0800 464 7277.

 

How to decide who should register a death in Carmarthenshire?

 

In general, it is best that a relative of the person who died registers their death. They will need certain documentation or information about the person in order to do this.

 

Nevertheless, anyone there when the person passed away can undertake this task. Likewise, anyone who lived with the deceased or who owned their property may also register their death. The person responsible for arranging the funeral has the right to register the death, but this does not include the funeral director themself.

 

Information about the deceased

 

As mentioned, the person registering the death in Carmarthenshire will need some information first. It mostly relates to the deceased’s life but they will also need their own form of identification, for instance a passport or driving licence. 

 

Here is a list of information to collect before contacting the registrar:

 

  • The location and date of the death
  • The full name of the person who has died, including any formerly used names
  • The date and place of birth of the deceased individual 
  • The occupation or retired status of the deceased
  • The deceased’s address
  • Any pension or public funds allowance the deceased person may have been receiving
  • The names of any partners of the deceased
  • The date of birth of the deceased person’s partner if they had one

 

If you can, it is also handy to have the late person’s NHS card with you when you make the call.

 

Who to call to register a death in Carmarthenshire

 

Virtually all deaths in Carmarthenshire are now registered over the phone. We have also included the contact details of the registrars in Carmarthenshire and Pembrokeshire below.

However if your loved one died outside of these areas, then you should still find and call the registrar closest to where the person died. There is a tool you can use to do this – the government’s Find a registry office search engine.

 

Carmarthenshire registrars 

 

Carmarthenshire Registrar 

Telephone: 01267 228210

Address: Carmarthen Register Office, Parc Myrddin, Richmond Terrace, Carmarthen, Carmarthenshire, SA31 1HQ

Email: [email protected] 

Opening hours: Monday to Thursday 9am to 5pm and Friday 9am to 4:30pm

 

Pembrokeshire Registrar 

Telephone: 01437 775176

Email: [email protected] 

Opening hours: Monday to Friday 9am to 5pm excluding bank holidays

 

What is the Tell Us Once service?

 

The Tell Us Once service notifies various relevant departments within the UK government of a person’s death. These include the Department for Work and Pensions, HMRC and the Passport Office. This is a necessary task in addition to registering the death. 

 

However, you do not need to contact these departments individually. Instead, you can inform them collectively via the Tell Us Once service. Access it here.

 

Willow Lake’s professional and bespoke funerals in Carmarthenshire

 

Willow Lake has extended its funeral services to Carmarthenshire, enabling its residents to plan and arrange personalised funerals throughout the county. 

 

To reduce the hassle for you, we have a fixed fee of £1995 that covers everything included in our service. For example, it includes a local expert celebrant to help you craft your send off in advance and then lead the service on the day. 

 

Willow Lake Funeral Directors in Llanelli will also collect your loved one and provide them with a coffin. The £1995 fee pays for the cremation itself and you can even opt for the person’s ashes to be scattered in our peaceful Carmarthenshire Garden of Remembrance. 

For more information about our service and to find out what other aspects of personalisation you can choose, get in touch at 0800 464 7277 or [email protected]

Torquay Meadfoot Beach

How to register a Death in Torquay

Torquay Meadfoot Beach

Informing people of a death is a sad and often distressing task. But, if you are the next of kin of the deceased person, this responsibility will likely fall on you. It is important to remember that besides contacting friends and relatives, you must also notify the government by registering the death. 

 

To assist residents of the English Riviera, we have written this guide to registering a death in Torquay.

 

Why you need to register a death

 

It is a legal requirement to register a death within five days in England, though this may be extended in certain circumstances. Where the coroner is involved, they will complete this for you. 

 

The purpose is to create an official record that someone has died. By registering a death, the local authority in Torquay also receives information about the cause of death. 

 

Who can register a death?

 

Ideally a relative of the person who has died should register the death. However, if this is not possible, someone present at the death, someone living at the address where they died, or the person making the funeral arrangements can do it instead. Please note that the undertaker for the funeral cannot register the death.

 

Where can you register a death in Torquay?

 

Whilst you can register a death at any registration office, it is recommended that you register it at the closest register’s office to where the person died. In Torquay, this will be the Torbay Register Office. 

It is preferable to register a death in Torquay by phone. Appointments can be booked online here

 

What you need to register a death in Torquay

 

A crucial document is the medical certificate, signed by a doctor, which details the cause of death. For more information about obtaining a medical certificate, you can check out our blog post What to do when someone dies.

 

In addition, when you call the registrar you will need to know:

 

  • The date and place of death
  • The name and surname of the deceased, including any previous names
  • Their date and place of birth
  • Their occupation
  • The name and occupation of any spouse or civil partner if relevant, and if so, the date of birth of any surviving widow or widower
  • Their usual address
  • Whether the deceased received a pension or allowance from public funds

 

It is helpful to have the NHS medical card, birth certificate and marriage or civil partnership certificate of the deceased if possible.

 

You will also need your own form of identification, such as a passport, driving licence, birth certificate, council tax bill or utility bill. 

 

What documents will you receive for registering a death?

 

After registering a death in Torquay, you will be given a certificate for burial or cremation. The registrar can send it on to Willow Lake if we are your chosen funeral director. To do this, you need to provide them with our email address and phone number ([email protected] / 0800 464 7277). 

 

You will also receive a death certificate. This document is important for sorting the deceased’s legal affairs. 

 

The Tell Us Once service

 

In addition to registering a death, you will also need to inform other governmental organisations, such as the Passport Office, HMRC and the DVLA. These are all covered by the Tell Us Once service, saving you time. 

You can access the Tell Us Once service here.

 

Willow Lake funeral directors in Torquay

 

You can arrange a professional and low-cost funeral with Willow Lake Funeral Directors in Torquay for £1995. Not only is this significantly less than the average cost of a funeral in the UK at £3837, it also includes everything you need without any hidden fees or disbursements. 

 

For example, Willow Lake provides you with a local celebrant to help you to organise a bespoke non-religious funeral. Alternatively, you can choose a religious officiant from any religion to lead your service. Your representative will meet with you to plan the service and will conduct proceedings on the day, ensuring that your preferences are met. 

 

To find out more about Willow Lake’s funerals or for more information about registering a death in Torquay, please call us on 0800 464 7277 or send an email to [email protected].

Register a death in Kingston

How to register a death in Kingston upon Thames

Register a death in Kingston

When someone passes away, not only is it an emotional time, but it seems as though there are a million and one things you need to sort out. An essential task to complete is to register the death. The following guide should explain everything you need to know about registering a death in Kingston upon Thames.

 

If you would like any additional support, you can speak to our expert team on 0800 464 7277. We can help you to begin planning and organising your funeral with Willow Lake.

 

Why do you need to register a death?

Registering a death provides a formal record of the death. It is a criminal offence to neglect to do so. The registration details the cause of death and it is a necessary step to receive either an application for a cremation or a certificate for burial.

 

Before you can register a death in Kingston, you must ensure that the registrar receives the medical certificate of cause of death. This certificate must be written by a doctor, and it includes the official cause of death. Doctors and coroners usually send this directly to the local registrar.

How to obtain a medical certificate

How you obtain the medical certificate depends on where and how the person died. 

 

At a hospital or care home

At a hospital, a doctor will usually send the medical certificate directly to the local registrar. Likewise, if a death occurs at a care home, the administrative staff will typically send the certificate to the registrar or give it to the person’s next of kin.

 

You can contact Kingston’s two main hospitals’ bereavement lines with the details below.

 

​​Kingston Hospital Bereavement – 020 8934 3355

St George’s Hospital Bereavement – 020 8725 3410

 

At home

If the person passed away at home and the death was expected, you need to call their GP. The person’s doctor can then come and verify the death. However, if you are unable to reach the doctor’s surgery, you must call the NHS helpline on 111 instead. They can arrange a medical professional to come to the house and verify the death. 

 

In these instances, the GP may give you the certificate personally. More commonly, however, they will send the certificate directly to the local registrar’s office.

 

If someone dies at home and the death is unexpected, you must call the emergency services on 999 and ask for an ambulance and the police. In cases where the cause of death is not immediately apparent to medical personnel, further investigation is necessary.

 

When is a coroner involved?

If the medical personnel who arrive at the house are uncertain about the cause of death, they will call a coroner. This includes situations where the death is violent, the person took their own life, or where the death is linked to a medical procedure. The coroner will investigate the cause of death, which may involve a post-mortem. 

 

You cannot register a death until the coroner’s investigations are complete. This will often delay the funeral. Once the coroner has completed their work, they will release the body for the funeral. 

 

Kingston is part of the West London Coroner’s district. You can reach them on 020 8753 6800. 

 

How to register a death with the Kingston registrar

With the exception of cases where the coroner is involved, it is a legal requirement to register a death with the local registrar of the district where the person passed away. In the Royal Borough of Kingston upon Thames, this is at the Kingston Register Office. You can find their details below.

 

Please contact them via phone number or email address below to book an appointment:

Telephone: 020 8547 5000

Email: [email protected]

 

The Old Court House
Guildhall
High Street
Kingston upon Thames
KT1 1EU

Opening Hours by appointment only: Monday to Friday, 9am – 4pm | Saturday 10am – 1pm

 

Registering a death will provide you with a death certificate. You will also receive a certificate for a burial or cremation, also known as a green form. 

 

The registrar will email the green form directly to us if you tell them that Willow Lake is your funeral director. Our email address is [email protected] and our phone number is 0800 464 7277. This will not be necessary, however, if the coroner is involved.

 

Who can register the death?

Only the following people can register a death:

 

  • a relative
  • someone who was there when the person died
  • someone living at the address where the person died
  • someone arranging the funeral (with the exception of the undertaker)

 

Registering the death can be done over the phone. The registrar will need the following information about the person who has died:

 

  • the date of death
  • where the death occurred
  • full name (including any other names they may have been known by)
  • their date of birth
  • where they were born
  • their occupation
  • their address
  • your name and address

 

What does a Willow Lake funeral involve?

Willow Lake funerals are caring and professional and always catered to the wishes of your friend or family member. We help you to choose the right celebrant or religious officiant for you from our experienced Kingston team. They will meet with you to help create a truly personalised funeral service, whether the ceremony will be secular or religious.

 

We will then take care of the remaining paperwork on your behalf. Our expert team will liaise with the doctors or the West London Coroner in order that the legal paperwork is completed swiftly and efficiently. 

 

Willow Lake will also take care of the deceased on your behalf. We will collect them from your home, the hospital or care home. 

 

On the day itself, we will have the coffin waiting at Kingston Chapel. Your chosen celebrant or religious officiant will also be there to support you. They will greet you, your family and your guests and conduct the service according to your wishes. 

 

After the service, you can choose to have the ashes delivered to you or we can scatter your loved one’s ashes in Kingston Cemetery’s idyllic and peaceful gardens. The ashes are usually ready in the week following your service. We provide them in a wooden urn with an engraved nameplate. If you are unable to collect them immediately, we can also store them for up to 12 months free of charge.

 

How much does a Willow Lake funeral in Kingston cost?

Willow Lake funerals in Kingston have one fixed fee of £1,995. This includes all costs with no hidden fees or upfront payments. Our clients on average save £984 compared to other funeral directors in Kingston. Get in touch today to find out more or to begin planning a funeral in Kingston or any other of our locations.

Our phone number is 0800 464 7277 and our email address is [email protected]

What do to when someone dies

What to do when someone dies

What do to when someone dies

It can be devastating when someone close to you passes away. Not only are there painful and complicated emotions to deal with, but, on top of that, there are arrangements to make, paperwork to sort out and a funeral to plan. It is an immensely difficult and sensitive time.

 

Willow Lake Funeral Directors would like to help you through this trying period. We are here to support you with all of the practical preparations and make the process more simple. We have therefore written the following guide, designed to help guide you through the necessary steps you must take when someone dies. 

 

You can also reach Willow Lake on 0800 464 7277 if you would prefer to speak with our expert team directly.

The first step: obtain a medical certificate

 

Obtaining a medical certificate is essential. It details the cause of death and enables you to register it and begin arranging the funeral. All medical certificates are free. But, where and how your loved one passed away will affect where you obtain one.

Hospital or care home

 

Should your friend or family member die whilst at a care home or in hospital, the institution will take care of the medical certificate. They may send it to the nearest registry office or post it to you.

At home

 

The situation is more complicated if someone dies at home. If the death is expected, you need to call the person’s GP or the NHS helpline on 111 if you are unable to reach the GP. The death must be verified by a medical professional. Either the person’s doctor or an on-call doctor or senior nurse will carry this out.

 

If the person has been ill, their doctor will issue the medical certificate with the cause of death. Their surgery will usually send it to their most local registry office. Alternatively, they may contact you to collect it from the surgery.

 

On the other hand, if someone dies unexpectedly at home, you must call 999 and ask for both an ambulance and the police. The ambulance team that arrives at your house may need to call a coroner.

 

Situations in which a coroner needs to be called:

  • A doctor cannot determine the cause of death
  • A doctor did not see the person for the condition from which they died within four weeks (28 days) of their death
  • The death was sudden, violent or unnatural and requires investigation

 

A coroner has the authority to order a post mortem examination. This will be conducted to find out the cause of death. Following this, the coroner will issue the medical certificate.

 

Can Willow Lake help?

 

Willow Lake is able to help you with this step if you get in touch. Our team will coordinate with the doctors or coroner and ensure the legal paperwork is completed for you. We will also collect your loved one and look after them on your behalf until the funeral. On the day of the funeral, the coffin will be waiting at the venue.

The second step: registering the death

 

In England, Wales and Northern Ireland, it is a legal requirement to register a death within five days. In Scotland this is extended to eight days. There are exceptions to this, however, for example if there is an inquest into the cause of death. 

Where to register the death

 

If the person died at home, the death should be registered at the registrar office in the district where they lived.  Likewise, if they passed away in a hospital, care home or other public building, the death should be registered at the registrar office of the district in which the building is located. 

 

You can find the nearest registrar’s office here

Why do you need to register the death?

 

You must register a death in order to receive a death certificate. A death certificate provides a formal record of the death. It is a necessary document for sorting bank accounts, mortgages and other legal documents, including wills.

 

The registrar will also give you a ‘Certificate for Burial or Cremation’, also referred to as the green form. It is a mandatory document for a burial or cremation to go ahead. The registry office may send it to the funeral service directly. 

Who can register the death?

 

The following people are able to register a death:

  • A family member
  • Anyone who was with the person when they died
  • Anyone who lives at the address where the person died
  • Anyone involved in arranging the funeral (with the exception of the undertaker)

How much does it cost to register a death?

 

It is free to register a death. However, you will have to pay £11 for a death certificate in England and Wales, £12 in Scotland and £15 in Northern Ireland. 

 

We recommend that you purchase multiple death certificates, particularly if the deceased had a complicated estate. Death certificates are needed for financial and legal institutions. It will therefore save you time during the probate process if you buy several copies at this stage. 

Necessary documents and information to register a death

 

Registry offices typically require the following documents of the deceased. They are necessary to confirm that information is accurate and to register their death:

  • Passport
  • Driving licence  
  • Utility bill
  • Birth and marriage certificates 

 

The following information is also needed

  • Date of death
  • Place of death
  • Deceased’s full name, including any previous names
  • Date of birth
  • Place of birth
  • Occupation
  • Address
  • Your name and address

 

If any of these documents are not available, the registrar can still register the death. It may also help if you bring your own identification, such as a driving licence or passport. 

 

When you register the death, inform the registrar that you are using Willow Lake’s services. It will make the funeral arranging process easier for you.

Inform the government via the Tell Us Once service

 

Besides registering the death, you will also need to notify various organisations. The government has set up a Tell Us Once service to enable you to inform most governmental departments of the death in one go. Included in this service are the Passport Office, HMRC, the DVLA and others.

 

Access the Tell Us Once service here.

The third step: find out about any wishes or funeral plans your loved one had and start planning the funeral

 

In order to begin this step, you need to find out whether your loved one had any preferences for their funeral. It is possible they discussed plans with you or another confidant. There could be a letter of instruction in their paperwork or in their will. Their solicitor may also have information. 

 

If there are no instructions, you could discuss what the deceased would have wanted with their relatives. You can use this as a basis for planning the funeral. 

Willow Lake Funeral Services

 

Willow Lake provides a modern funeral service at locations throughout England and Wales for £1,995. Our friendly and professional team conducts personalised services, both religious and secular.

 

To find your nearest location, please use our locations page here.

 

You can also contact Willow Lake on 0800 464 7277 to discuss your options further.

Rules for funerals in Slough and Kingston during covid pandemic

What are the current rules for funerals during the covid pandemic?

Rules for funerals in Slough and Kingston during covid pandemic

The COVID-19 pandemic has led to a number of restrictions on funeral services designed to  protect  public health. With rules changing all the time it can be hard to keep up to date, especially at an already extremely difficult and stressful time.  At Willow Lake, our aim is to make the funeral process as straightforward as possible while keeping everyone safe and giving your loved one the send-off they deserve.

 

The main things you need to know:

  • A maximum of 30 mourners are allowed at any funeral service, however the number of people is also restricted by the size of the venue, to allow for social distancing. 

This means:

  • Kingston chapel can currently hold a maximum of 20 people. 
  • Groups from different households need to remain socially distanced at all times.
  • All mourners need to wear face coverings inside the venue unless they are medically exempt.
  • Group singing is not allowed but you can play music through a speaker system at both of our venues.
  • If you decide to scatter the ashes at a later date, the current rules are that you are allowed to be in a group of up to six people.
Correct at time of publication: 1st February 2021

Please check the government’s website for the full details of COVID-19 restrictions on funerals in England and Wales.

 

Any questions?

Please call our friendly team on 0800 464 7277 or email [email protected]

Contact us

If you have any questions please feel free to contact us.

Call us on 0800 464 7277 or send an email to [email protected]


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